![]() ![]() If the drive is Offline, right click the disk number and click Online.If the Change drive letter and paths… option is not available, make sure that the drive is Online.Click Add and then click OK to select the first available drive letter.Right-click the unlabeled drive and click Change drive letter and paths….Note : System reserved drives are reserved by Windows and will not allow you to assign a letter. Look for a drive that does not have an assigned drive letter and is not labeled as System Reserved.Give it a moment to open the view of the drives installed. Open Computer Management by right clicking on Computer and clicking Manage.Part 1: Make sure that the drive has a drive letter assigned in Disk Management. ![]() Choose a different port to insert the drive. Confirm that the port on the computer is not bad. Try these steps to troubleshoot the Pen Drive. If it is working in other computers, then just the driver is most likely corrupted on your operating system. If it is a new purchase, you will need to either contact support or take the drive back to the store you bought it from. If it is not working in any other computer, then the usb drive is corrupted. Please give as much information about your system as you can when asking for help.Įxample: which operating system are you using.Ĭonfirm that the Pen Drive is seen by other computers first. ![]()
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