![]() ![]() ![]() They probably said that to sell you a Windows 10. Windows 7 is still supported and is still a good OS. They automatically reject correspondence with a pat response "out of warranty" even though that's not the wrote: So the question remains- how to get a valid product key so I can continue safely using the system I bought and paid for despite it being quite old (just like some of us users)? Trying to get direct support from HP is almost a joke. ![]() I even tried the product key from the original factory installed program which also didn't work. ![]() As stated the initial attempt at installing failed- I believe I tried that from the MS website that was linked to a message from MS saying support for Vista was ending & I had to upgrade now. I intended to upgrade as soon as Win7 became available, but Vista worked so smoothly for many years that I didn't bother. The product key I used IS from the sleeve containing the discs from HP and those were the ones used for the upgrade- done last week. Agreed, they were trying to sell me Windows 8 or 10. TheOldMan- many thanks for your fast reply. ![]()
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